"Director of First Impressions": How corporations use phony titles to dodge billions in overtime
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The restaurant host is now the "Guest Experience Leader." The front desk clerk is now the "Director of First Impressions." The coffee cart attendant is now the "Coffee Cart Manager." Across the country, corporations are giving workers in low-wage jobs fancy-sounding titles. It's part of a scheme to evade the requirements of the Fair Labor Standards Act (FLSA) and deny these workers overtime pay. And it's working. According to a
"Director of First Impressions": How…
The restaurant host is now the "Guest Experience Leader." The front desk clerk is now the "Director of First Impressions." The coffee cart attendant is now the "Coffee Cart Manager." Across the country, corporations are giving workers in low-wage jobs fancy-sounding titles. It's part of a scheme to evade the requirements of the Fair Labor Standards Act (FLSA) and deny these workers overtime pay. And it's working. According to a